Archives: Faq's

How do I complete my registration for a personal loan?

Once you have registered with a user name and e-mail address, you will receive an e-mail from 3circlefunding.

1. You need to click the link in the e-mail to confirm your e-mail address.

2. Once you have confirmed your e-mail address, you will need to log-in.

3. Select “Crowdlending”

4. Select “Borrow”

5. Select “Request Loan”

6. Complete the form

7. Pay the administrative fee via bank transfer with the given reference number

3 clicks to get to the borrower form.

What is an escrow account?

Escrow is a legal concept in which funds are held by a third party on behalf of two parties that are in the process of completing instructions or until predetermined contractual obligations have been fulfilled.

What do I do if my personal details (address, phone, e-mail) change?

If you change address or any other part of your personal details at any time, you must immediately amend them on your dashboard under the Edit Registration button.

Can I change my personal details?

Yes, personal details can be changed on the respective member’s dashboard under Edit Registration. 3CF will review all changes on your dashboard, which will be locked until all amendments have been authorised.

Why does 3CF only accept direct bank transfers?

Inland Swiss bank transfers made with IBAN attract no fees.

Who bears the investment risks on the 3CF platform?

All associated provisions of funds for loans or donations are the responsibility of the members that provide them. 3CF is not responsible for members’ investments or campaigns not coming to fruition and the delivery of perks.

How safe is my money on 3CF?

All transfers on the 3CF platform are credited to a so-called ‘escrow account’ at PostFinance Bank. 3CF only receives service fees from this escrow account and these are placed in a separate 3CF business account.

Who can use the 3CF platform?

The use of the platform is restricted to registered members – individuals and businesses with residency and domicile in Switzerland.

What happens to the personal and private information that I provide to 3CF?

Personal and confidential information will never be published on the 3CF platform without your agreement on the application forms. Personal details and documents will be kept securely for legal reasons and no data is stored on servers outside Switzerland. 3circlefunding GmbH uses Green Datacenter AG for these services.